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Order Issues

You need to take a picture of your package. Order ID and photos of the received packet you should send to our support email at support@bathroom-furniture.com

You need to take a picture of your package. Order ID and photos of the received packet you should send to our support email at support@bathroom-furniture.com

Delivery

After the order is fulfilled, you can always track your order on our website with your billing email and order ID.
You should contact us if the delivery time is exceeded.

Yes, you can track the delivery with your billing email and the order ID.

Returns & Refunds

Customer satisfaction is our number one priority! All new, unused items can be returned within 15 days of the delivery date. All items must be returned in new, unused condition with original box/packaging, including manufacturer tags, parts, and accessories.

All returns will be for a refund. Exchanges must be placed as a new order. Shipping is non-refundable for non-defective returns. Buyer is responsible for return shipping for non-defective returns. A return label will be provided if determined damaged/defective/mis-shipped. Additional details, photos, etc. may be requested.

All returns will be for a refund. Exchanges must be placed as a new order. Shipping is non-refundable for non-defective returns. Buyer is responsible for return shipping for non-defective returns. A return label will be provided if determined damaged/defective/mis-shipped. Additional details, photos, etc. may be requested.